Privacy Policy

Effective Date: 22 October 2024

Freya Law (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.freya.law, or contact us directly via the contact details provided on the site.

By using our website, you consent to the data practises described in this Privacy Policy.

1. Information We Collect

We may collect and process the following personal information:

  • Contact Information: If you contact us via the contact form provided on the website, email, or phone, we may collect your name, email address, phone number, and any additional details you voluntarily provide in the contact form fields or communications.
  • Cookies and Tracking Technologies: We may collect data on your use of our website through cookies or similar technologies. This may include your IP address, browser type, operating system, and information about your visit (e.g., pages visited, time spent on the site).
  • Google reCAPTCHA: Our website uses Google reCAPTCHA to protect against spam and automated abuse. Google reCAPTCHA may collect data such as your IP address, mouse movements, keyboard typing patterns, and other behavioral information to verify that interactions with our site are made by humans. For more information on how Google processes this data, please refer to Google’s Privacy Policy.

Note: For more information on our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To communicate with you: If you contact us, we will use the information provided to respond to your enquiries.
  • Website improvement and analytics: We may analyse website usage data to improve our website and understand how visitors interact with it.
  • To ensure website security: Google reCAPTCHA is implemented on our website to verify that submissions are made by human users and to protect our forms from spam or malicious activity.

We will not use your information for marketing purposes unless we have your explicit consent.

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: By contacting us through the contact details provided, you consent to the processing of your personal data for communication purposes.
  • Legitimate interests: We may process your data to analyse and improve the functionality of our website and enhance user experience.

4. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share data with trusted service providers who assist in operating our website or provide technical support.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
  • Service Providers: We use Google reCAPTCHA, which processes data to verify the authenticity of user interactions. The data collected is governed by Google’s Privacy Policy.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

6. Your Data Protection Rights

Under the UK GDPR (Data Protection Act 2018), you have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal information.
  • Right to Rectification: You can request corrections to inaccurate data.
  • Right to Erasure: You can ask us to delete your data under certain conditions.
  • Right to Restrict Processing: You can request we limit the processing of your data.
  • Right to Object: You have the right to object to our processing of your personal data.
  • Right to Data Portability: You can request the transfer of your data to another organisation.

To exercise any of these rights, please contact us at privacy@freya.law.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the data we hold about you, please contact us at:

Freya Law Limited
Email: privacy@freya.law
Phone: +44 116 4620984
Address: Office 403, Screenworks, 22 Highbury Grove, London, United Kingdom, N5 2ER

10. Complaints

If you believe we have not handled your personal data in accordance with the law, you have the right to make a complaint to the UK Information Commissioner’s Office (ICO).